All vulnerabilities
CVE-2026-111676

faveo-helpdesk: Faveo Helpdesk through 2.0.3 Broken Access Control via /ticket/tooltip Endpoint

faveosuite faveo-helpdesk
CVSS
5.3Medium
ExploitationNo known exploitationNot in CISA KEV, which does not prove it is unexploitedCISA KEV
Exploit odds (EPSS)0.25%Chance of exploitation activity in the next 30 days, higher than 15% of CVEs. Scored 23 Oct 2026FIRST EPSS
Fixed inNone listedNo source names a fixed version. Check the vendor advisory below
Published16 Oct 2026Updated 16 Oct 2026CVE List

What fixes it

No source in this snapshot names a fixed version. The vendor advisories under References are the place to check.

Description

Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability that allows authenticated agents to read tickets in other departments via the getTooltip handler. Attackers can enumerate sequential ticketid values on GET /ticket/tooltip to read ticket conversations, including customer personal data and internal agent notes.

Text from CVE List

Affected versions 1

  • faveo-helpdeskaffected: all versions through 2.0.3CVE List

References 4