CVE-2026-111676
faveo-helpdesk: Faveo Helpdesk through 2.0.3 Broken Access Control via /ticket/tooltip Endpoint
faveosuite faveo-helpdesk
CVSS
5.3MediumExploitationNo known exploitationNot in CISA KEV, which does not prove it is unexploitedCISA KEV
Exploit odds (EPSS)0.25%Chance of exploitation activity in the next 30 days, higher than 15% of CVEs. Scored 23 Oct 2026FIRST EPSS
Fixed inNone listedNo source names a fixed version. Check the vendor advisory below
What fixes it
No source in this snapshot names a fixed version. The vendor advisories under References are the place to check.
Description
Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability that allows authenticated agents to read tickets in other departments via the getTooltip handler. Attackers can enumerate sequential ticketid values on GET /ticket/tooltip to read ticket conversations, including customer personal data and internal agent notes.
Text from CVE List
Affected versions 1
- faveo-helpdeskaffected: all versions through 2.0.3CVE List
References 4
- hackmd.io/@hieuPenguinnn/faveo-helpdesk-ticket-tooltip-cross-department-idorAdvisoryvia CVE List
- vulncheck.com/advisories/faveo-helpdesk-through-2.0.3-broken-access-control-via-ticket-tooltip-endpointAdvisoryvia CVE List
- github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/app/Http/Controllers/Agent/helpdesk/TicketController.php#L2356-L2374Referencevia CVE List
- github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/routes/web.php#L350Referencevia CVE List