All vulnerabilities
CVE-2026-56735GHSA-7fwx-3xr4-qm6w

Zammad: Improper neutralization of `srcset` attribute in IMG tags in Zammad

zammad zammadApplications & CMS
CVSS
5.3Medium
ExploitationNo known exploitationNot in CISA KEV, which does not prove it is unexploitedCISA KEV
Exploit odds (EPSS)0.42%Chance of exploitation activity in the next 30 days, higher than 35% of CVEs. Scored 23 Oct 2026FIRST EPSS
Fixed in7.0.2Also 7.1.0GitHub
Published25 Sep 2026Updated 25 Sep 2026CVE List

What fixes it

A fixed version on one release line is not the upgrade target for every line. Check your exact version and any vendor backports.

Description

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2 and 7.1.0, zammad's HTML sanitizer (HtmlSanitizer::Strict) blocks external URLs in to prevent remote content loading, but the srcset attribute, also allowlisted for , is not subject to the same check. This oversight allows an attacker to embed arbitrary external URLs in the srcset attribute just by sending an e-mail, effectively bypassing the external content protection. When an agent views the ticket containing the malicious srcset, the browser will silently load the attacker-controlled URL, resulting in the leakage of the agent's IP address, User-Agent, Referer, and the exact time the ticket was viewed. HtmlSanitizer::Strict got extended to block external URLs in the srcset attribute of tags. This was done to prevent tracking pixels and external content loading, which could compromise user privacy. This issue is fixed in versions 7.0.2 and 7.1.0.

Text from CVE List

Affected versions 2

  • zammadaffected: < 7.0.2CVE List
  • Zammad<= 7.0.1GitHub

References 4