All vulnerabilities
CVE-2026-11399

Helpdesk Support Ticket System for WooCommerce <= 2.1.6 - Insecure Direct Object Reference to Authenticated (Subscriber+) Arbitrary Ticket Response Deletion via 'id' Parameter

wpcodefactory Helpdesk Support Ticket System for WooCommerce
CVSS
4.3Medium
ExploitationNo known exploitationNot in CISA KEV, which does not prove it is unexploitedCISA KEV
Exploit odds (EPSS)0.16%Chance of exploitation activity in the next 30 days, higher than 4% of CVEs. Scored 23 Oct 2026FIRST EPSS
Fixed inNone listedNo source names a fixed version yet
Published3 Oct 2026Updated 3 Oct 2026CVE List

What fixes it

No source in this snapshot names a fixed version.

Description

The Helpdesk Support Ticket System for WooCommerce plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 2.1.6 via the 'id' parameter due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with subscriber-level access and above, to delete arbitrary ticket responses belonging to other users by supplying any stsw_responses row ID to the deletion handler after obtaining the nonce from the admin footer.

Text from CVE List

Affected versions 1

  • Helpdesk Support Ticket System for WooCommerceaffected: all versions through 2.1.6CVE List

References 2