CVE-2026-102490GHSA-p97w-927q-8vxq
Zammad GmbH Zammad Improper Privilege Management Vulnerability
Zammad GmbH ZammadApplications & CMS
CVSS
8.5HighExploit odds (EPSS)0.55%Chance of exploitation activity in the next 30 days, higher than 45% of CVEs. Scored 23 Oct 2026FIRST EPSS
CISA required actionApply mitigations in accordance with vendor instructions, ensuring compliance with CISA’s BOD 26-04 Prioritizing Security Updates Based on Risk (see URL in Notes) guidance and CISA’s “Forensics Triage Requirements” (see URL in Notes). Follow applicable BOD 26-04 guidance for cloud services or discontinue use of the product if mitigations are unavailable. Stakeholders are responsible for evaluating each asset's internet exposure and ensuring adherence to BOD 26-04 patching guidelines. CISA KEV
Patching is not enoughCISA requires federal agencies to look for signs of compromise on affected systems, not only patch (forensic triage under BOD 26-04). Treat exposed systems as possibly compromised. CISA guidance
What fixes it
A fixed version on one release line is not the upgrade target for every line. Check your exact version and any vendor backports.
Timeline
Description
Zammad GmbH Zammad contains an improper privilege management vulnerability that can allow the local zammad user to escalate privileges to root. This vulnerability can be chained with CVE-2026-102489.
Text from CVE List
Affected versions 4
- Zammadaffected: 1.5.0 before 7.2.2CVE List
- Zammadunknown: * before 1.5.0CVE List
- Zammadunaffected: 7.2.2 and laterCVE List
- Zammad, other<= 7.2.1GitHub
References 8
- csirt.divd.nl/DIVD-2026-00015Advisoryvia CVE List
- csirt.divd.nl/CVE-2026-102490Advisoryvia CVE List
- zammad.com/en/advisories/cve-2026-102489-cve-2026-102490Advisoryvia CVE List
- github.com/zammad/zammad/security/advisories/GHSA-p97w-927q-8vxqAdvisoryvia CVE List
- zammad.com/en/product/releases/Referencevia CISA KEV
- community.zammad.org/t/take-care-local-privilege-escalation-cve-2026-102490-is-reported-as-being-actively-exploited/21297/2Referencevia CISA KEV
- nvd.nist.gov/vuln/detail/CVE-2026-102490Referencevia CISA KEV
- cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2026-102490Referencevia CVE List