CVE-2024-57728
SimpleHelp Path Traversal Vulnerability
SimpleHelp SimpleHelpApplications & CMS
CVSS
7.2HighExploit odds (EPSS)64.5%Chance of exploitation activity in the next 30 days, higher than 99% of CVEs. Scored 23 Oct 2026FIRST EPSS
Fixed inNone listedNo source names a fixed version. Check the vendor advisory below
CISA required actionApply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable. CISA KEV
What fixes it
No source in this snapshot names a fixed version. The vendor advisories under References are the place to check.
Timeline
Public exploit code and templates 1
- Scanner templateSimpleHelp <= 5.5.7 - Arbitrary File UploadNuclei
Listed so defenders can prioritize. Threatline links to the source and does not host exploit code.
Description
SimpleHelp contains a path traversal vulnerability that allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.
Text from CVE List
Affected versions 1
- n/aaffected: n/aCVE List
References 6
- simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlierAdvisoryvia CVE List
- trendmicro.com/vinfo/us/security/news/ransomware-spotlight/ransomware-spotlight-dragonforceAdvisoryvia CVE List
- microsoft.com/en-us/security/blog/2026/04/06/storm-1175-focuses-gaze-on-vulnerable-web-facing-assets-in-high-tempo-medusa-ransomware-operations/Advisoryvia CVE List
- nvd.nist.gov/vuln/detail/CVE-2024-57728Referencevia CISA KEV
- horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/Referencevia CVE List
- cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-57728Referencevia CVE List